Frequently Asked Questions

Everything you need to know about our premium leather goods.

Are your products made from genuine leather?

Yes, we exclusively use premium full-grain and top-grain leather sourced from sustainable tanneries to ensure durability and a beautiful natural patina over time.

How should I care for my leather items?

We recommend keeping your leather goods away from prolonged direct sunlight and moisture. Use a high-quality leather conditioner every 3-6 months to maintain suppleness.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or embossed items are final sale.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location.

How long will it take to receive my order?

Standard domestic orders typically ship within 2-3 business days and arrive within 5-7 business days. Express shipping options are available for faster delivery.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.